Emergency phone numbers

Data aktualizacji: 2022-10-12

Emergency rescue service, the police, fire service and other services that can help in cases of threat to life and health and in other urgent matters. Here is a list of the most needed phone numbers of services and offices in Wroclaw. In most of these institutions, communication in English is also possible.

Threat to health and life

  • Emergency rescue service 112
  • Municipal Guards 986
  • WOPR (Voluntary Water Rescue Service) Emergency Centre, emergency number (on the water): 601 100 100

Crisis Management Centre (on constant duty) 71 770 22 22

For tourists from Poland and abroad

  • Tourist Information Centre 71 3443 111 (Monday–Friday: 9:00 a.m. – 7:00 p.m.)
  • Lower Silesia Tourist Information Centre 71 342 01 85
  • Information point for foreigners 71 77 24 950

Emergency phone numbers in Wroclaw

  • Energy emergency service 991 (free call, available also from mobile phones)
  • Gas emergency service 992
  • Heating emergency service 993
  • Water supply & sewage disposal emergency service 994(24h line, without an extension number, free call)

Information, infolines

  • Tourist Information Centre 71 3443 111 (Monday–Friday: 9:00 a.m. – 7:00 p.m.)
  • Lower Silesia Tourist Information Centre 71 342 01 85
  • Information point for foreigners 71 77 24 950
  • MUNICIPAL TRANSPORT COMPANY (MPK) INFOLINE 71 321 72 71, 71 321 72 70, 71 325 08 89 (Monday–Friday 7:00 a.m. – 9:00 p.m.)
  • Polish Railways (PKP) infoline 19 757, NUMBER FOR FOREIGN SUBSCRIBERS +48 22 39 19 757 – available only to phone holders in foreign landline and mobile networks – toll as per the operator’s price-list
  • Polish Railways Regional Transport (PKP Przewozy Regionalne) infoline 703 20 20 20
  • Polish Railways Regional Transport infoline for disabled persons 800 022 222 (Monday–Friday, except public holidays: 7:30 a.m. – 6:00 p.m.)
  • Polbus PKS bus service infoline 703 400 444
  • Wroclaw City Office infoline 71 777 77 77
  • Lost-and-Found Office 71 376 08 96 (Wednesday: 8:30 a.m. – 4:00 p.m., other working days: 8:00 a.m. – 2:00 p.m.)